Shipping Policy

This Shipping Policy describes how Gold Mist Perfumes Inc. ships orders within Canada.

Where We Ship

We currently ship within Canada only. International shipping (including the USA) is not yet available. We hope to expand in future.

Processing Time

• Orders are processed within 1 to 2 business days of payment confirmation.
• Orders placed on weekends or statutory holidays are processed the next business day.
• During peak periods (holidays, sales), processing may take up to 3 business days.

Shipping Methods

All orders ship via Canada Post. You will see live shipping options at checkout:

Service	Estimated delivery	Notes
Canada Post Standard (Regular Parcel)	5 to 10 business days	Default low-cost option
Canada Post Expedited	2 to 7 business days	Faster delivery within Canada
Canada Post Express (Xpresspost)	1 to 2 business days	Oil samples only. Not available for perfume sprays (see "Fragrance Spray Shipments" below)

Shipping is calculated at checkout based on your destination, package weight, and chosen service level. Rates are sourced live from Canada Post via our shipping partner.

Free Shipping

Orders with a subtotal of $100 CAD or more ship free (Standard or Expedited service). Free shipping is applied automatically at checkout.

Fragrance Spray Shipments

Perfume sprays contain alcohol-based fragrance components classified as Class 3 Flammable Liquids (UN1170) under Transport Canada's Transportation of Dangerous Goods (TDG) regulations. We ship spray products under Canada Post's Limited Quantity exemption:

• Ground service only (Standard or Expedited). Express / Xpresspost is not available for sprays.
• Maximum 500 mL of fragrance liquid per package.
• Orders exceeding 500 mL of spray content are automatically split into multiple parcels. You will see this noted at checkout, and you pay one shipping fee per parcel.
• Each parcel is marked with the Limited Quantity diamond label per Canada Post requirements.
• Each bottle is individually wrapped and protected against breakage.

Pure oil samples are not classified as flammable hazmat and ship under standard Canada Post terms.

Tracking Your Order

Once your order ships, you will receive an email with your Canada Post tracking number(s). Your order confirmation email contains a signed personal link for tracking. Clicking that link is the only supported way to reach your tracking page. If you can't find the email, contact us and we'll re-send it.

Delivery

Canada Post will leave packages at your door, in your community mailbox, or attempt delivery according to your community's standard. If delivery is unsuccessful, Canada Post may leave a card directing you to pick up the package at a nearby post office.

Address Accuracy

Please double-check your shipping address at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer. If we ship to a wrong address you provided and the package is returned to us, you are responsible for the cost of reshipping.

Lost or Stolen Packages

Once a package is marked "delivered" by Canada Post, responsibility transfers to you.

If your package is lost in transit (not yet marked delivered) for more than 10 business days past the expected delivery date, contact us at goldmist77@gmail.com and we will work with Canada Post to investigate. Any remedy is subject to Canada Post's investigation outcome and our All Sales Final policy.

All Sales Final

Please note that we operate a strict no-refund, no-return policy. Read the full policy here.

Contact

For shipping questions:

Email: goldmist77@gmail.com Phone: (613) 483-5256